Change and Return
If you are not satisfied with your purchase, you have thirty (30) days starting from the delivery date to return or exchange the product.
What should you do?
Contact customer support with your contact and order information by calling (602) 688-4057 or email firstname.lastname@example.org and a representative will help you get started on the return or exchange process.
Return via Website Account
- Login to our website
- Once logged inside your private area, please access the orders menu.
- Inside the orders list, please seek the order you want to make the return and click the button “Return items”
- Select the product you want to return within the order
- Select return cause within the pull-down menu
- Select the type of return
- money refund
- change for another size
- If the return is a size change or color change, please select the model you want to make the change from the pull-down menu that appears on the screen when selecting the option
- Click the “Confirm Return” button.
You started the return process! Wait for the confirmation email; it will explain your following steps.